Information and Privacy

Payments
Pay online with most credit / debit cards securely through Paypal

I also accept cheques. (UK pounds sterling only) They should be made out to Angel tots and posted to:
46 Charnwood street
Coalville
Leics
LE67 3DG.
Please bear in mind that I wait for cheques to be cleared in the bank before I despatch your goods, this normally takes 5 working days.

International Orders
Unfortunatly I don't post to the USA or Canada. If you outside the EU Email me first, stating what you would like to buy, and where you are, and I'll send you a shipping quote. If you are within the EU postage costs are listed below.

Payments : I accept Paypal in GPB only.

Postage costs
UK postage charges are as follows:
up to 100g - £1.20
anything over is £2.70
Typically up to 100grams is 3 pantyliners, or up to 2 larger pads. These will be packed flat and sent as a 'large letter', and I often reuse large envelopes for this, as it keeps costs down and saves waste! Anything over this is sent 2nd class post, and I use recorded delivery for anything worth over £30 (I don't charge extra for this) AngelPadz are sent tied with a ribbon, without packaging in a discreet mailing bag.

Europe postage charges are as follows:
Up to 100grams - £2.70
up to 200g - £3.16
up to 300g - £3.62
up to 400g - £4.22
up to 500g - £4.82
up to 600g - £5.42
700g and over - £5.95

Postage is sent Airmail to Europe. Please note you are responsible for any customs charges from your own countries mail carrier.
If you are anywhere else in the world, please email for a shipping quote sarah@angelpadz.co.uk and I can't post to the USA or Canada for insurance reasons.

Turnaround times:
All Angelpadz on this website, with the exception of pads marked as 'instock' are custom made to order, so you can choose your favourite prints and colours in the size you need! Normal turnaround time from ordering to despatch is approximatly 7-10 days, but if I am really busy it could be up to 2 weeks. You will receive an email notification when your order is being made and another when your parcel has been despatched.

Returns:
For Hygiene reasons, and as AngelPadz are custom made, I don't accept returns, The exception to this is if an item is faulty (see below)

In the event of items being faulty, or wrongly supplied a full refund or exchange will be offered, including return postage costs upon receipt of the returned goods within 7 days of receipt.

Please get a proof of posting if you are returning items, as no responsibilty can be accepted if things get lost in the post. Please also include your name, address and shopper ID number with your return - saves me from deciphering 'mystery parcels!'

Privacy:
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We will never give or sell any of your personal information to anyone else, ever!